Cases

Apple iPhone
The well-publicized launch of Apple's iPhone with its multi-touch user interface was the subject of a program of research conducted by User Centric. Many articles were written on the "wow" factor of the iPhone, but almost all reviews were based on opinion or anecdotal references. User Centric's objective was to assess the iPhone's usability from a more rigorous user experience research perspective. In short, the goal was to assess performance, satisfaction and usage employing quantitative and qualitative measures with actual users who were naïve to the testing objectives.

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